Top 10 questions to ask when selecting a new business accountant

Through our experience working with businesses, and helping them transition to success, it has come to our attention that business owners don't always know what to look for in an accountant, or which are the right questions to ask. So we've put together 10 questions you should ask when seeking a business accountant.

  1. How much will the first meeting, to discuss our needs and to find out whether you can meet all of them, cost? Click here to learn more
  2. How do you charge and what are your hourly rates? Click here to learn more
  3. Is it going to cost me every time I ring or send an email? Click here to learn more
  4. Will the person in control of ensuring that I am financially well-organised also make sure I am on track throughout the year? Click here to learn more
  5. Will you keep me up to date on the things I really should know for my business? Click here to learn more
  6. Will you educate me and my key employees? Click here to learn more
  7. Is the accountant regulated by a recognised and respected industry organisation? Click here to learn more
  8. Do you have any business services that will help to grow my business? Click here to learn more
  9. Do you provide wealth creation services? Click here to learn more
  10. How do I know I am getting the best possible advice? Click here to learn more

Would you like to know more?

Ask us an accounting question online

Make an online inquiry

Book an initial consultation (free) to discuss your needs

VBD Business, Tax & Wealth Advisetrs is an award winning accounting business located in Charlestown, Newcastle NSW. A core belief in the culture of VBD is that a good accountant will save you money, but that a GREAT accountant will MAKE you money as well.

Share

1. How much will the first meeting, to discuss our needs and to find out whether you can meet all of them, cost?

Your first 'business solutions session' in complimentary; it’s an opportunity for us to get to know each other better, and discuss your needs.

At VBD we understand that, as business owners, you are busy. To accommodate this, we like to come out to your business for our initial session with you. This also allows us to obtain a higher understanding of how your business operates.

The only thing that we ask is that all decision makers attend this session, as this ensures that we gain a holistic understanding of your needs as well as a conceptual agreement as to what the next step should be.

Many businesses are reluctant to change accountants, usually because they don’t realise the benefits of doing so. We know how you feel; others have felt the same way. We have found that business owners can be reluctant to change because they don’t know what they don’t know; the ins and outs of their accounting system have never been explained, so they are left with nothing but faith in their existing accounting advisor. We will always take the time to explain alternatives to you, so you can make informed decisions.

If you are thinking about changing accountants, we have made it easy for you to take the first steps and find out more about us. Join our free Knowledge Club, watch one of webinars or one of the great business improvement videos in our Business Coaching Library,read our Blog which a whole bunch of great business improvement and professional development ideas or simply call us on 1300 823 123 for an upfront quote on your business accounting needs.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

2. How do you charge and what are your hourly rates?

VBD has priced-upfront engagements. This gives you peace of mind, knowing there will be no price surprises. We believe our priced-upfront options turn the traditional accounting cost model on its head. Our services are priced in relation to the value that we can deliver to you, unlike traditional accounting firms that charge an hourly rate. This means that it’s in our best interest to deliver the best possible outcome in the most efficient time frame. Notwithstanding our cost structure, it is in your best interest for the objectives of the assignment to be met efficiently and effectively. The faster these objectives can be delivered the more valuable they are to you. Why is faster more valuable? It is more valuable because your business receives the deliverables sooner, and therefore has a longer period to enjoy the benefits. Our aim is to turn around annual compliance assignments within two to four weeks.

We guarantee 100% commitment to the process. That is, we guarantee the quality of our work. The objectives of any assignment are not achieved until you are reasonably satisfied that all deliverables have been met.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

3. Is it going to cost me every time I ring or send an email?

At VBD, we believe that you should not have to make an investment decision every time you would like to ask us a question. Therefore, VBD provides businesses with unlimited telephone and email contact so that you can ask quick questions and bounce ideas off your accountant without having to worry about a bill showing up in the mail.

We want to be part of your everyday decision making process, so that you get better results.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

4. Will the person in control of ensuring that I am financially well-organised also make sure I am on track throughout the year?

VBD believes in regular client relation meetings to ensure that agreed decisions are being implemented. A decision needs to be put into action in order to achieve planned results.

Furthermore, VBD allocates a manager, accountant and client relationship manager to every client, so that someone ‘in the know’ on your work is always available.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

5. Will you keep me up to date on the things I really should know for my business?

VBD has a series of email communications that are part of our Knowledge Club: Proactive Knowledge; Proactive Alert and Proactive Reminder.

The Knowledge Club is designed to provide business owners, business managers and other key employees with essential and timely information.

To find out more about Knowledge Club, click here.

We also have a number of great business improvement videos in our Business Coaching Library and a whole bunch of great business improvement and professional development ideas in our Blog.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

6. Will you educate me and my key employees?

VBD provides access to FREE monthly webinars designed to educate and enhance your understanding of business improvement and wealth creation.

Every member of the VBD Knowledge Club is notified about these events, via our Monthly Proactive Knowledge newsletter.

We also have a number of great business improvement videos in our Business Coaching Library and a whole bunch of great business improvement and professional development ideas in our Blog

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

7. Is the accountant regulated by a recognised and respected industry organisation?

VBD is a member of the Institute of Chartered Accountants. The Institute has very high entry prerequisites and ongoing membership requirements. Members of the Institute are required to complete 120 hours of Continuing Professional Development (CPD) every three years. Selecting an accountancy firm that is a member of the Institute of Chartered Accountant ensures that your accountant is up to date with the most recent legislation and can offer you the most relevant and accurate advice.

For more information on this and other mandatory requirements of membership, visit www.charteredaccountants.com.au

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

8. Do you have any business services that will help to grow my business?

VBD has developed the Business Building Program, a systemised ‘working on the business’ monthly program that utilises a state of the art computer program, combined with our vast experience in business advisory and development, to ensure that the best possible decisions for your business are being made and implemented.

To find out more this program, click here.

People often go into business to improve their financial situation and lifestyle but, more often than not, one or both of these suffer from a lack of understanding as to how businesses operate and the strain of wearing too many hats. VBD's Business Building program, is specifically designed for business owners to gain and retain control.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

9. Do you provide wealth creation services?

VBD provides specialist superannuation and financial planning services to help you fund your future. We understand how important it is to make sure that your financial goals are being looked after, now and in the future. We also know that there is more to life than business, so VBD take into account your lifestyle and family goals so that we have a full vision of where you want to be.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

10. How do I know I am getting the best possible advice?

VBD has a strict internal quality review process which requires that all completed accounting and taxation assignments are reviewed by a fully qualified Chartered Accountant. We also ensure that every accounting team member undertakes regular internal and external training so that our best practice methods and strategies are consistent across our entire team.

This means that VBD has taken every measure to ensure the quality of its work.

Ask a question online | Make an online inquiry | Book an initial consultation (free) to discuss your needs

Business Resource Centre App
Ask a question online
SMSF Borrowing
Free Resources
Xero

Testimonial

Testimonials

"I moved my accounting to VBD over 5 years ago. It was a positive step forward for both Adamstown Cleaning and me personally, and I wish I had done this years beforehand. With the help of VBD and the introduction of processes I am getting more from the business with less effort. There is always someone at VBD to help and everyone is very professional and prompt." John Ray, Director, Adamstown Cleaning.

“Denton Engineering is currently taking advantage of the Business Building Program service provided by VBD Business, Tax & Wealth Advisers. VBD and Denton Engineering regularly work together to implement best-practice strategies to ensure that customers receive the best quality outcomes 100% of the time. Denton Engineering believes that the key to a successful business is to focus on the value you provide to your customers above all else.” Michelle Denton, Denton Engineering.

view more